The guys at All Stars were fantastic! They were careful with our furniture, very pleasant to work with, and got everything done in a timely manner. I really appreciated their attention to detail and how smoothly the move went. Highly recommend!
STAR MOVERS completed a move of some heavy antiques and a spinet piano from a house to my apartment. The three men were courteous and took great precaution to protect all the furniture. The entire staff with whom I communicated made sure every step of the process was efficient and reasonably priced. I highly recommend their service.
Movers were pleasent and very caring, helpful. Already recommend Star Movers and if I ever needed them again, I wouldn't hesitate to call them. LM
We had a great experience with Star Movers for our move in Williamsburg, VA. The entire process was smooth and easy, from booking to moving day. They were very responsive, easy to communicate with, and kept us updated throughout the process. The team came well-prepared with all the equipment and supplies needed for the move, and everything was handled efficiently. They were also very easy to work with, which made the whole experience much less stressful.They are a bit on the pricier side, but we felt the service was well worth it for the convenience, professionalism, and peace of mind. Overall, we’re very happy with the service and would definitely recommend Star Movers to anyone looking for reliable movers in the Williamsburg area.
Moving crew were great at communication and showed up on time and worked efficiently within the timeframe defined.
I would recommend STAR Movers to anyone. I have moved many times and this was one of the best experiences. They were on time, efficient and handled with care!
Used Star Movers for my recent move(9/30), they were wonderful. Unfortunately I don't remember the three gentlemen's names, but they were prompt, professional and so caring. Not a single item broken or missing. Thank you Star Movers will definitely recommend you guys to everyone!!
Star Movers are fantastic! They made my move so easy. Prompt and professional. They did a great job and would use them again!!! They did a great job wrapping all of the furniture and treated it with great care!
My movers were great! I could not have asked for better. They were careful with my furniture, attentive to my needs and worked hard the entire time they were with me! I’m very grateful ans would recommend them to anyone.
Harrison, Will & Tony Were amazing and very efficient. Would recommend this team
So I will say this company showed up on time. They did a good job overall. I feel like they took a long time wrapping stuff which costs me more. But I’m happy with the movers. Professional and courteous. Where my issue is, is they broke a frame for my diploma. It’s $120 approx to replace it and the movers promised to pay for it. I’ve tried for a month and threatened a lawsuit and they refuse to call me back or replace it. It’s easy to get a quote and set up a move. But in my personal experience if they break something they will NOT replace it. Based on this I’d advise you to not do business with them. I emailed and texted multiple times and got the run around. Filing a BBB complaint tomorrow.
Harrison, Tim, Denzel, and Tony helped me move today. They were early, quick and efficient. They got all my stuff to my new apartment safely without any inconveniences. They put all my furniture exactly where I wanted it. This is a great crew and will love to work with them on my next move.
Harrison, Ashton, Denzel Over all great experience!!!! Even killed a wasp that flew into the home for us. Highly recommend for a move !!
Tim, Matt, and DJ were terrific! Right on time, worked quickly, and careful with all of my furniture. This is my third move with STAR, and I absolutely recommend them.
Matthew, Chris, Denzel came this morning and they were on time. They gave me a call prior to arriving. They were extremely polite, respectful and polite. Vry careful with my furniture. They worked well together and at a steady pace. They were AWESOME. TRULY WONDERFUL. If I could give them 10 stars I would. Definitely grateful they were my movers.
At first, everything was great. They were able to fit me into my scheduled move time, and the movers were friendly and helpful. Unfortunately, the experience went downhill when they broke my dining room table while unloading it from the truck. The mover offered to either take $50 off the total cost of the move or have the table repaired. We weren’t comfortable with either option, so we told them we would contact the company to find a better solution. I had no problem paying the full cost of the move, and I paid my bill without any issues. But now that it’s time for the company to take responsibility for the damage they caused, replacing my property has suddenly become a problem. It’s now been almost a month since our move, and we’ve been stuck in an endless cycle of emails and phone calls. We were repeatedly told the owner would call us back to work something out. When they finally did, they said they needed to come back to our home to inspect the table. That made no sense, considering the mover witnessed the damage, we already sent clear photos, and we even provided the invoice showing what we paid for the table. When I asked what they hoped to accomplish by coming back, all I was told was that it was “to help us.” Help us how? No one could explain what would be done differently or offer any real solution. This has been handled very poorly from start to finish. I’m now left without a dining room table because of their negligence, and the lack of communication and accountability has made the situation even worse. What started as a great moving experience turned into terrible customer service. If a company expects customers to pay in full for their services, they should also be willing to take full responsibility when they damage a customer’s belongings. Bad business. I can’t recommend a company that refuses to stand behind its work or make things right.
Harrison, Brandon, Ashton! They did a great and very careful moving and wrapping all of our stuff.
I used STAR movers recently. Matt and Chris were the movers. They did a great job! They were hard-working, professional, and cordial. I highly recommend them.
Super happy with the service! Mathew, Riyha and Chris were very professional, timely and hard working. Made moving easy!
Tim, Brandon, Ashton and Matthew did such a great job. The best crew we have ever worked with. I recommend these awesome workers to anyone. The overall experience with Star Movers was great from start to finish.
this team of three, Harrison, Matthew, and Christian worked together flawlessly, it was a pleasure to share their company. They packed amd moved expeditiously to get all inventory items loaded safely and securely and unloaded at the scheduled resting location. Awesome team approach!
We received great service from Matthew, Vernon, Chris, William, Rya. They worked fast, and took care to wrap our property. Would use the team again any time.
Harrison,Matthew,Tony and Riyaah were wonderful ! They were quick and very professional! I highly recommend them. They also make the job super fun ! Thank you so much!
I used Star movers for a recent in town move. They carefully wrapped all my furniture and the move went smoothly although it took several hours longer than estimated. Once i started unpacking, i noticed several items missing. Now i cant get anyone on the phone despite repeated calls, messages and emails. I really want my items back and I can’t even get someone to help me.
This company had a high rating so I tried my hand. I was originally quoted around six hundred dollars and it was supposed to be a 2 to 3 hour move. I was elated at the price so I booked. There were two movers. The movers took literally six hours just to get my things to my new home. It was one storage. I had a couch , two beds, a dressee, washer and dryer and some boxes. It took these dudes 6 hours JUST TO GET THE THINGS TO MY HOUSE. I was promised a two bed set up and washer dryer and hookup. It already took them six hours just to get here with things already prepacked because again, it was already in storage. They got here and told me that they were already at a six hour mark , and I was already at a thousand dollars. The storage is 25 minutes away from my new place.By the time they got here, I was told I had already maxed out my time so I would have to pay extra if I wanted them to set up beds. Again I was quoted $600 originally. Im at 1000+ at this point. To make it even worse , they could not get all of my things truck they brought. They would have to go back and do a second run , but that would also add more time and more money. Im already at 1000+. I had to end up still renting a small u haul truck just to finish getting my things here that they could not fit in the truck on my own time. I was charged four hundred ish dollars more than what I was told and on top of that , you couldn't get all my things here? What were you doing for 6 hours that it took that long to get to my house when the storage was only 25 minutes away? These young boys that they have working for these companies will ride the clock as long as they can and do minimal work.These companies want to charge you full price for a half job. This company is no better than All My Sons but I would have to say worse. All My Sons broke multiple pieces of my furniture at a previous move. I say all this to say, I do not know how this company has a 4.9 star rating because this experience was so bad I am writing about this 3 weeks later. No integrity at all. I already overpaid for the job so do it right. Go ahead and go with another company that is more reputable. You may have to pay more , but at least the job will get done right. Lastly, these companies need to be more one band one sound. The front desk will promise things that the movers literally cannot do such as washer dryer hookup. Do not promise a client something that cannot be done. The front desk is quoting prices that are way off and then shocking the client when the bill comes. Very disappointed with this company.
Harrison , William , Riyadh, Mike and son did a good job , considering the heat !!’
Harrison, Matthew, Tony, Larry, and Ricky were all amazing helping us with our move from Carrollton to Williamsburg. They took care and were extremely courteous, in spite of working all day in 90+ degree weather. The price was very reasonable too! Highly recommend!!!
Movers Bruce, Harrison, Patrick and Tony with Star Movers of Hampton were very professional and efficient handling our move! They went out of their way to make sure that we are very happy. I have already referred Star Movers to other people and will certainly use them again in the future.
The Movers Harrison and Matthews did a great job I would recommend these gentlemen to work for me again
Riyah, Harrison, and Matthew were a rock star crew! They arrived on time, worked quickly and efficiently, and finished ahead of the time estimate.
Harrison, Matthew, and Ricardo were great! They arrived early and got me moved out efficiently. My items were handled with care and they were polite and accomodating throughout the move. I would use STAR Movers again.
I cannot say enough good things about Ricardo, Christian, Tim, and Matthew. They did a phenomenal job squeezing our entire home into a 26-foot truck with ease. As you can see in the photos, they utilized every square inch of space perfectly, managing to fit bulky items like our bikes, lawnmower, and countless boxes seamlessly. The team took extreme care to ensure everything was carefully lifted in. They wrapped our furniture securely and took extra precautions to avoid any damage to the house or our items. Their teamwork was top-notch, and they maintained highly effective communication throughout the day to get everything wrapped up well before our cutoff time. If you are looking for professional, efficient, and careful movers, I would highly recommend this crew!
Harrison, Mathew, & Christian did an amazing job on my move from an upstairs apartment to a house. The timing was perfect & communications where on point. Very friendly & easy going. Highly recommended.
Harrison, Matthew and Christian were great to work with and very efficient and polite. We appreciate all the help 😊
These guys are great! Harrison, Matthew, Tim and Vernon were conscientious, attentive to detail, and each one complimented the other. Our move was big and this is only the first day. One would say a company is only as good as the employees they hire. This is a great company.
As an ex-military couple who have experienced many moves with many different companies, we rate Star Movers as one of the best! They were diligent with every item they moved whether it be protecting the items they were moving or the environment around them such as walls, doors and frames or wooden floors. They accommodated last minute alterations for items requiring storage. Above all else, we couldn’t have asked for a more professional and friendly group of movers such as John, Patrick and Christian. Thank you also for the impeccable cleanup you did afterwards. This was a 5 star service and I would highly recommend this company for your removal needs.
The moving process was great, however almost one year later I have no clue what the status of my stores items is… I’ve been told multiple times the business is closing and that they’ve arranged for my items to be shipped to a location of my choosing, just for no one to show up at the agreed upon location at the agreed upon time with zero explanation. I’ve sent emails, responded to texts, etc. with no resolution. I’ve had to block further charges through my bank since I’m not being charged for storage I didn’t agree to.
I recently used this moving company for a move from a two-bedroom apartment and had a mixed experience. On the positive side, the four movers were courteous, hardworking, and professional throughout the move. However, there were several issues that impacted my overall experience. Unfortunately, some of my furniture was damaged during the move. One of the movers proactively reported damage to our coffee table and shared photos with management, which I appreciated. However, we later discovered damage to a dresser that appeared to have been taped by the movers without our knowledge, and we were not informed about it at the time. There were also concerns regarding efficiency and scheduling. The crew was scheduled to arrive between 2:00 PM and 3:00 PM but did not arrive until approximately 6:00 PM. Additionally, one member of the crew appeared to be new, which seemed to affect the pace of the move. Once the move began, it took approximately six hours to complete the relocation of a two-bedroom apartment. In my opinion, this was longer than expected for a four-person crew and resulted in higher overall moving costs. The move felt slower than it should have been, and the late arrival may have contributed to fatigue and reduced efficiency. I also tried reaching out to them via email and phone. But I did not receive any response. Last resort is me leaving this review to make them aware.
Harrison, Mathew, Tim. Excellent movers. Great attitude and very professional would absolutely use Star Movers again
Harrison, Matthew and Tim did a great job! They were hard working and polite. I'm very grateful to them for helping me with this move! I highly recommend.
Shout out to John, Patrick, and Christian! Super friendly and professional! This is our 8th move in the last 15 years and this team was by far the best we’ve ever worked with. 10/10 highly recommend.
Professional and courteous! The team of John, Patrick and Christian were phenomenal. They were efficient and ensured that everything was taken care of. Highly recommend!
OMG Mathew Harrison and Tim, found the most efficient ways to move all of our stuff in what felt like little to no time! They even taught me things about my own furniture that I didn’t even know after years of owning.😭 thank you to them boys idk how we would’ve moved without them🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾 true blessings
Harrison, Matthew and Tim did an amazing job. Very professional, they are very efficient yet take good care of your belongings. I would recommend them to anyone. Thanks for making our move so painless!!!!
So happy with my move, John, Matt & Patrick showed up on time, we went thru the list, and they got to work . Excellent job wrapping our furniture to be moved. These guys hustled! It was a hot day and the move was from a third floor with no elevator. With that being said my over length leather sofa made it to its new home unscathed!! Will use them again.
Harrison, Matthew, Christian, and Tim all did a great job. Worked hard all day to get our move done in time